Careers
Current Openings:
Clinical Project Manager

Job Profile

A professional Clinical Project Manager provides clinical expertise in both implementation and post-implementation projects to ensure a successful conclusion for Velos customers. Responsibilities in an implementation project can be solely those of the Velos clinical expert as it applies to use of the Velos system, or they can be shared with members of the customer project team. Project tasks for which the Velos Clinical Project Manager assumes responsibility include contributions to or creation of the Project Scope/SOW, requirements analysis, workflow analysis, understanding and communicating best practices that will encourage rapid adoption of the Velos system, design and configuration, and issue resolution as appropriate. The Clinical Project Manager is also responsible for ensuring that project artifacts are created and published for future reference.

  • Utilize depth of Velos product, system and healthcare knowledge to lead or participate in scoping interviews; assist in creation of the project plan and scope through clear definition of user requirements, project task lists and time estimates.
  • Perform workflow analysis, identifying logical touch points between users and Velos application(s) and any workflow changes that may result from adoption of a CTMS by the customer.
  • Perform gap analysis and provide recommendations for solutions to bridge those gaps such as workflow modifications, customization, interfaces, etc.
  • Create customer-specific specifications and ensure documents are published and kept current.
  • Educate and guide customer’s project team and end-users on software configuration and front end functionality to ensure optimal results.
  • Perform form and report customizations to conform to customer requirements.
  • Consult with the Velos Project Manager for task coordination.
  • Consult with the Velos Implementation Technical Engineer for appropriate technical issues.
  • Create training materials and perform Super User and End-User training.
  • Manage day-to day customer interaction and customer expectations and ensure the identified needs and expectations are met.
  • Provide solutions to and/or escalate project issues in a timely fashion.
  • Internal methodology and documentation projects as assigned.
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships.
  • This position is based in Fremont, CA. Travel to customer sites as needed.

Basic Qualifications

  • Bachelor degree or equivalent experience.
  • Significant experience in a clinical or clinical research setting or equivalent experience in the healthcare software domain in a Professional Services or Implementation capacity.
  • 3+ years of experience in enterprise and/or hosted software implementation with web applications, SOA, interfaces and/or other multi-system integration.
  • Proven ability to perform business and or systems analysis through requirements gathering and development of solutions, specifications or configuration.
  • Understanding software implementation methodology or SDLC methodology.
  • Experience with implementation of web applications, interfaces (HL7, proprietary, etc), SOA.
  • Experience with Microsoft Office Suite including MS-Project.
  • Knowledge or understanding of the following is desired: Oracle 10g, Apache, Tomcat, Java, IE, Firefox, Windows 2003 Server, Linux, RAID, JBoss, SQL, SSL, hardware specifications and configuration.

Please respond with your resume to HR@velos.com.

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Resume ONLY (no calls or faxes) to: ATTN: Madalynne Chapman, Velos Inc., 2201 Walnut Avenue, Suite 208, Fremont CA 94538 or careers@velosmed.com. EOE employer.